Policy and Administration Charges

We charge a fee at policy outset and a fee to administer any changes to your policy. We also charge a fee if your policy is cancelled. If you choose to pay by Direct Debit we will charge a Direct Debit set up fee. All fees charged are as follows:

  • Annual policy arrangement fee:

    The fee payable will be dependent on the insurer who the business is being placed with. The fee is calculated as a percentage of insurer calculated premium and the result of individual risk calculations based on information provided by you in your quotation for a policy. Upon request, the monetary amount of any such fee will be disclosed to you prior to you purchasing/renewing the policy.

General Administration:

  • Mid-term adjustments prior to inception: £20.00
  • Mid-term adjustments after inception: £20.00
  • Direct Debit arrangement: £10.00
  • Duplicate or hard copy of documents: £10.00
  • Non-standard letters: £10.00
  • Cancellation Charge prior to inception: £20.00
  • Cancellation Charge up to 14 days:£20.00
  • Cancellation Charge after 14 days: £50.00
  • Credit Card charge: 2.50%

Terms & Conditions

Debenhams Retail Limited is an Appointed Representative of Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority. No 477112. Somerset Bridge Insurance Services Ltd is registered in England and Wales No. 06334001. Registered office Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ.

T&Cs apply, please visit: https://www.debenhamsgadgetinsurance.com/

T&Cs apply, please visit: http://www.debenhamslifeinsurance.com

Frequently Asked Questions

Where can I find my Policy Documents?

Click here to view a list of your policy documents. Check your original schedule to find your underwriter and then select it from the list of documents.

How do I make a claim?

If you need to make a claim, simply call us on 0344 776 5324 and we will direct you to your insurer.